Shipping policy

Last updated: May 2025

SHIPPING POLICY.

Shipping Methods & Fees

Method	Coverage	Fee	Timeframe
Standard Delivery (Lalamove)	Bangkok & Greater Bangkok	฿60–฿120 depending on location	1–2 business days
In-Store Pickup	Larder SKV39 and Larder Chatuchak	Free	Ready within 24 hours of order confirmation

Shipping fees are calculated at checkout based on your delivery address.

Shipping Coverage

We currently deliver within Bangkok and the Greater Bangkok Metropolitan area via Lalamove. For enquiries regarding delivery outside these areas, please contact us at contact@larderbkk.com.

Delivery

We aim to provide fast and reliable delivery for all orders. Once a purchase is confirmed, customers can expect to receive their products within 1 to 2 business days. Delivery times may vary slightly depending on location and external factors, but we make every effort to ensure timely fulfillment and customer satisfaction.

Delayed Delivery

While we make every effort to ensure timely delivery, delays may occasionally occur due to high order volume, weather conditions, public holidays, or circumstances beyond our control. In the event of a delay:

• We will notify you via phone or email as soon as possible.
• We will work with Lalamove to resolve the delay promptly.
• If your order is delayed by more than 3 business days due to reasons within our control, you may be eligible for a delivery fee refund. Please contact us at contact@larderbkk.com.

LARDER is not liable for delays caused by Lalamove, force majeure events, incorrect addresses provided by the customer, or failed delivery attempts due to the recipient being unavailable.

Important Note on Food Products

As our products include fresh baked goods and artisanal charcuterie, please ensure someone is available to receive your order. LARDER cannot be held responsible for product quality if delivery is delayed due to an incorrect or inaccessible address.