Privacy policy

Last updated: May 2025

PRIVACY POLICY

At LARDER ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from larderbkk.com.

Information We Collect

When you place an order or register on our website, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely via Omise — we do not store card details)
  • Order history and preferences

We also automatically collect certain technical information such as your IP address, browser type, and pages visited, to help us improve our website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to customer service enquiries
  • Improve our products and website experience
  • Send promotional communications (only if you have opted in)
  • Comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist in operating our website and fulfilling orders (e.g. delivery partners, payment processors), and only to the extent necessary to perform those services.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Thai law.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at contact@larderbkk.com.

Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

Contact

If you have any questions regarding this Privacy Policy, please contact us at: LARDER 31/2 Phrom Chai Alley, Khlong Tan Nuea, Watthana, Bangkok 10110 📞 093 009 4494 ✉️ contact@larderbkk.com